1. Introduction
Welcome to Creatr.ai ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, profile information
- User Preferences: Content vibes, platform preferences, creator settings
- Subscription Data: Payment information (processed by third-party providers)
- Communications: Messages you send to our support team
2.2 Information We Collect Automatically
- Usage Data: How you interact with our app, features used, time spent
- Device Information: Device type, operating system, app version
- Analytics Data: App performance, crash reports, user engagement metrics
2.3 Photo Access
- Camera Roll Access: We access photos you explicitly grant permission for
- Photo Analysis: Photos are processed locally on your device for AI analysis
- No Storage: We do not store your photos on our servers
- Metadata Only: We may temporarily process photo metadata for content generation
3. How We Use Your Information
- Content Generation: Analyze your photos to create personalized post ideas and captions
- Service Provision: Provide and maintain our AI-powered content creation features
- Personalization: Customize content recommendations based on your preferences
- Account Management: Manage your subscription, boosts, and account settings
- Communication: Send important updates, support responses, and service notifications
- Improvement: Analyze usage patterns to improve our AI models and user experience
- Legal Compliance: Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share information with trusted third-party service providers who help us operate our service:
- Supabase: Database and authentication services
- Google AI: Content generation services (Gemini API)
- App Stores: Apple App Store and Google Play Store for app distribution
- Analytics Providers: App performance and usage analytics
- Payment Processors: Subscription and payment processing
4.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
5. Data Security
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls limit who can access your data
- Regular Audits: We regularly review our security practices
- Local Processing: Photo analysis happens on your device when possible
- Secure Infrastructure: We use industry-standard security measures
6. Your Rights and Choices
6.1 Account Control
- Access: View and download your personal data
- Update: Modify your account information and preferences
- Delete: Request deletion of your account and data
- Export: Export your generated content and data
6.2 Privacy Controls
- Photo Permissions: Revoke photo access at any time through device settings
- Data Processing: Opt out of certain data processing activities
- Communications: Unsubscribe from marketing emails
- Analytics: Opt out of analytics tracking where possible
7. Data Retention
- Account Data: Retained while your account is active
- Generated Content: Stored until you delete it or close your account
- Usage Data: Retained for up to 2 years for analytics purposes
- Photos: Not stored on our servers; processed locally when possible
- Deleted Accounts: Data deleted within 30 days of account closure
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@creatr.ai
- Support: support@creatr.ai
- Address: [Your Business Address]
12. Regional Privacy Rights
12.1 California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
12.2 European Residents (GDPR)
European residents have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing